Wear With Confidence

Have the peace of mind of knowing that your gemstone is conflict-free and eco-friendly but also that you will be able to enjoy it for a lifetime. With the purchase of a Harro Gem, you will receive a Certificate of Authenticity & Limited Lifetime Warranty card.

The Harro Gem Limited Lifetime Warranty guarantees the stone to maintain its amazing optical properties for as long as you own it. This includes the Harro Gem’s color, clarity, luster, fire, and brilliance.

Harro Gem moissanite stones are subject to the terms as set forth below.

  • The Harro Gem warranty is non-transferable and only applies to the original purchaser.
  • The Harro Gem warranty covers changes to the optical properties (color, clarity, fire and brilliance) of the Harro Gem.
  • The Harro Gem warranty does not cover damage as the result of abuse or misuse of your Harro Gem.
  • The Harro Gem warranty does not cover theft or loss of the stone.
  • Any alterations or treatments to the Harro Gem will void the warranty.
  • Upon registration of your online warranty, you need to fill out all required fields.
  • You need to retain your original receipt.

 

You need to return to the original place of purchase for any Harro Gem replacement claims. If the original place of purchase is no longer in business, please contact us.

In the unlikely event that you have to use the warranty, all you have to do is return the Harro Gem along with your original sales receipt and your warranty card to the place of purchase. Be sure to register your purchase here.